Change Management Training and Customer Service Training
1. What is Change Management Training and Customer Service Training ? Blanchard offers Legendary Service® customer service training program and Coaching Essentials® Change Management Training that is specially designed to equip your managers and front-line service providers with the right tools to talk to both internal and external customers and make a great impression. It helps offer a competitive edge to your business. 2. What learning content is included in the Legendary Service® and Coaching Essentials®? Legendary Service® customer service training program is created in order to furnish your managers and front-line service providers with the appropriate tools to communicate to both internal and external consumers and make a great long-lasting impression. This can offer a competitive edge to your business. Coaching Essentials®, however, teaches managers how to efficiently contribute to their team members by coaching them on how to maximize their productivity. It helps managers cre